At Genesis Education Consulting, we are committed to delivering high-quality learning solutions that exceed your expectations. While we can't offer a traditional warranty on our services, our guarantee is built into every project through our commitment to quality, collaboration, and your complete satisfaction.

Our Promise to You

We stand by the quality of our work. We promise to deliver a final product that is:

-Professionally Developed: Every deliverable we provide—from storyboards to final eLearning modules—will be built to the highest professional and technical standards.

-Aligned with Project Goals:

The final product will align with the goals and specifications outlined in our signed project agreement. We will partner with you to ensure all learning objectives are met.

-Technically Sound:

We will ensure your project is functional and compatible with the platforms and specifications discussed during our initial consultation.

Revisions & Quality Assurance

Our process is designed to ensure you are satisfied every step of the way.

-Integrated Revisions: Our project agreements include a defined number of revision rounds for key deliverables. This allows us to incorporate your feedback and make adjustments as we progress, ensuring we are on the right track before moving forward.

-Final Acceptance: We will not consider a project complete until you have reviewed and approved the final deliverables. Your sign-off is our benchmark for project success.

What We Can't Guarantee

While we guarantee our work's quality and functionality, it's important to understand the following:

-Business Results: We cannot guarantee specific business outcomes, such as an increase in revenue or a certain number of sales. Our role is to create the tools for learning and performance improvement. The ultimate success depends on your team's implementation and use of the training materials.

-External Factors: We are not responsible for issues caused by external factors, such as changes in your company's software, technical problems with your Learning Management System (LMS), or a lack of user adoption.

We believe in building a strong partnership and are always available to discuss any concerns you may have after a project is completed. Our goal is to be a long-term partner in your success.